EU wants Booking.com to check out of its scam problem

The European Commission has opened an investigation under the Digital Services Act into whether Booking.com is doing enough to stop fraudsters running scams, phishing and smishing on its platform.

Officials told The Register the probe, which opened Wednesday, covers a very large online platform (one with more than 45 million EU users) and has three strands.

The first is whether Booking.com is failing to prevent fraudulent and non-compliant listings. "This is very much about people portraying themselves as the owner of premises and putting it up for rent while they are not the real owner," an EC spokesperson said.

The second is whether it does enough to counter phishing and smishing (SMS phishing), and social engineering. "Scammers take over the account of a property owner and… portray themselves as the property owner, but also take over the contact details," she said. "So they start sending messages that people need to pay additional amounts."

The Commission also suspects Booking.com is not …