User refused to change her password because everyone already knew it

Change is constant, but The Register likes to keep some things the same – such as using Friday mornings to bring you a new installment of On Call, the reader-contributed column that shares your tech support stories. This week, meet a reader we'll Regomize as "Daniel" who told us that in 2020 he was hired to replace a two-person IT department at a UK school. "The IT manager had left amid some 'accounting irregularities,' mainly involving high-end gaming PCs being purchased using school funds but never making it onto the school site," Daniel told On Call. "His deputy stepped up just in time to have to deal with a ransomware attack that took the school's entire network offline for three months." The school eventually hired external contractors to rebuild the network and restore from the only available backup, which was months old. The deputy IT manager then quit without serving their notice period. …