ConnectWise turns off its SaaS-y backup, security, and management services to probe security SNAFU

SaaS-for-managed services providers ConnectWise has initiated a “service interruption” for its some of its offerings after detecting unauthorized access. ConnectWise offers ERP tailored to the needs of managed services providers (MSPs), plus tools they can use to manage their customers’ environments. Cloud Backup is one of those tools and does what it says on the tin for data stored on-prem, in the cloud, or in SaaS services like M365 and Google Workspace. On October 16, the company published an advisory revealing that on the 15th it “identified unauthorized access to application identities within the ConnectWise Cloud Backup environment.” “The service interruption affects partners and customers using Cloud Backup, formerly known as SkyKick. Because SaaS Security and Cloud Management are integrated with Cloud Backup, those services have also been suspended out of an abundance of caution while our investigation and remediation continue,” the company advised. …