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Chatbot refuseniks edge out users in the US, and they’re not for turning

If you thought everyone was into chatbots, think again: about half of US adults never use the AI tools, and most have no interest in starting. According to Pew Research Center, older adults are the least likely to use chatbots, with roughly three-quarters of those aged 65 and older saying they never use them. That may be expected, yet more than half (58 percent) of adults aged 50 to 64 don't use them either. Those aged 18 to 29 use chatbots the most, at 66 percent, however even a third of them say they never do. About four in ten under 50 report not using them at all. Across all adults, 51 percent are chatbot refuseniks, so users are - just barely - the minority. Pew asked non-users to choose from five possible reasons. …

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